Click on the questions below to see their corresponding answers.
Probably the handset is connected to the wrong port.
When operating the PTCarPhone 3 with only one handset, you must connect it to the electronics box (TPU) - not to the VDA cable. The port on the VDA cable is designed for connecting an additional handset.
If the error is still valid after that, please contact our service team.
Yes, the PTCarPhone 3 makes it possible to keep the firmware current. Find out here how to update the firmware of your PTCarPhone 3 in only three steps.
Yes, due to advanced menus it is possible to change and edit a lot of settings, e.g. GPRS internet settings, via the handset. In the case of GPRS settings, please take the user manual (section 9.9 Internet) for help.